Delivering Happiness

Delivering Happiness

A Path to Profits, Passion, and Purpose

Book - 2010
Average Rating:
5
Rate this:
Tony Hsieh--the widely-admired CEO of on-line shoe retailer, Zappos--explains how he created a unique culture and commitment to service that aims to improve the lives of its employees, customers, vendors and backers. Even better, he shows how creating happiness and record results go hand-in-hand.
Publisher: New York : Business Plus, 2010
Edition: 1st ed
ISBN: 9780446563048
0446563048
Call Number: 658.409 H85945d
Characteristics: xiii, 253 p. : ill. ; 24 cm

Opinion

From the critics


Community Activity

Comment

Add a Comment

c
cdimov
Oct 02, 2013

Truly I did not expect to like Delivering Happiness. I thought it would a hubris filled self-agrandizing account of building Zappos. What I found instead was a truly heart-felt, genuine account of Tony Hsieh's journey, with some exceptional learning tidbits along the way. In fact, one of the most amazing aspects of Hsieh's leadership journey has been his transparency. I wish I would more of the gumption of senior managers and leaders - to be as transparent, and straight forward with their managers, leaders and employees.

d
deisylaw
Aug 07, 2012

Very well-written and inspiring. Tony Hsieh's obsession with creating "WOW" experience and engaging with customers to gain trust is really the fundamental factors to success in any kind of business!

mcudney Oct 07, 2011

Well-written, funny, inspiring. Essential reading for every leader and manager.

debwalker Jul 28, 2011

The Zappos.com CEO has a decidedly different take on corporate culture, believing that employee morale is key to corporate success.

l
lesnord
Mar 17, 2011

Interesting book about an entrepreneur who values fun over profits - and makes tons of profits as well

Age

Add Age Suitability

There are no ages for this title yet.

Summary

Add a Summary

There are no summaries for this title yet.

Notices

Add Notices

There are no notices for this title yet.

Quotes

Add a Quote

There are no quotes for this title yet.

Explore Further

Browse by Call Number

Recommendations

Subject Headings

  Loading...

Find it at SFPL

  Loading...
[]
[]
To Top