Does your computer refuse to do what you want it to? Does it insist on doing something you don't want it to? Does it refuse to do anything at all? One solution is to ring a helpline. However, this can be expensive and don't always give good advice. A better option is to invest in a copy of Troubleshooting Your PC in easy steps, 2nd Edition .
Areas covered include:
Causes of computer faults and methods of isolating them How to troubleshoot the main hardware components in a PC Faults that prevent Windows from starting Windows troubleshooting mode (Safe Mode) Restore a damaged Windows installation from an image backup file. Problems that adversely affect the performance and stability of a computer Video and sound issues The Internet: including access problems, slow connection speeds, how to repair Internet Explorer Email issues Computer peripherals and how to troubleshoot them Security issues: virus infection and how to avoid getting a virus, keeping your data safe Working with files and recovering from errors such as recovering a deleted file
Written in concise, jargon-free language, Troubleshooting Your PC in easy steps, 2nd Edition is aimed at non-techies. Keep it nearby and use it as your first point of reference for any PC problems.