Managing Service in Food and Beverage Operations

Managing Service in Food and Beverage Operations

Book - 2012
Rate this:
"This textbook shows students how food service professionals create and deliver guest-driven service, enhance value, build guest loyalty, and promote repeat business. Students will learn how every aspect of a food service operation contributes to the guest experience and will explore unique features of a variety of food and beverage operations."--Publisher
Publisher: Lansing, Mich. : American Hotel & Lodging Educational Institute, c2012
Edition: 4th ed
ISBN: 9780866123587
086612358X
Call Number: 647.9506 C485m 2012
Characteristics: xviii, 706 p. : ill. ; 23 cm
Additional Contributors: Hickey, Philip J.

Opinion

From the critics


Community Activity

Comment

Add a Comment

There are no comments for this title yet.

Age

Add Age Suitability

There are no ages for this title yet.

Summary

Add a Summary

There are no summaries for this title yet.

Notices

Add Notices

There are no notices for this title yet.

Quotes

Add a Quote

There are no quotes for this title yet.

Explore Further

Browse by Call Number

Recommendations

Subject Headings

  Loading...

Find it at SFPL

  Loading...
[]
[]
To Top