Business Process Change

Business Process Change

A Business Process Management Guide for Managers and Process Professionals

Book - 2014
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Business Process Change , 3rd Edition provides a balanced view of the field of business process change. Bestselling author Paul Harmon offers concepts, methods, cases for all aspects and phases of successful business process improvement. Updated and added for this edition is new material on the development of business models and business process architecture development, on integrating decision management models and business rules, on service processes and on dynamic case management, and on integrating various approaches in a broad business process management approach.

New to this edition:

How to develop business models and business process architecture How to integrate decision management models and business rules New material on service processes and on dynamic case management Learn to integrate various approaches in a broad business process management approach
Publisher: Waltham, MA : Elsevier, Morgan Kaufmann is an imprint of Elsevier, [2014]
Edition: Third edition
ISBN: 9780128003879
0128003871
Call Number: 658.406 H2284b 2014
Characteristics: xxxvi, 488 pages : illustrations ; 24 cm
Additional Contributors: Davenport, Thomas H. 1954-

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