Customer Experience for Dummies

Customer Experience for Dummies

Book - 2015
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You know that creating an engaging customer experience is essential to keep your company relevant and top of mind. Barnes and Kelleher offer practical, easy-to-implement solutions for incorporating customer engagement into your business plans to attract loyal, happy customers.
Publisher: Hoboken, NJ :, John Wiley & Sons, Inc.,, c2015
ISBN: 9781118725603
1118725603
Call Number: 658.812 B2634c
Characteristics: xiv, 342 pages : illustrations ; 23 cm
Additional Contributors: Kelleher, Bob - Author

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