An excellent book for managers in any industry to guide them in being better organizational leaders. As the author points out the best leaders are those who listen to staff who work with them, ask their opinions, and show vulnerability themselves by demonstrating they don't have all the answers. Rather than "armouring up" as the author terms it, which is the typical behaviour of leaders and which ultimately lead their organizations into the ground, enlightened leadership is open, curious, and listens more than talks. The result is healthier organizations, empowered staff and effective communication. A worthwhile read!