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Crucial Conversations

Tools for Talking When Stakes Are High
Title rated 4.05 out of 5 stars, based on 174 ratings
Current format, Book, 2002, Available .
When stakes are high, opinions vary, and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation badly and suffer the consequences; or read Crucial Conversations and discover how to communicate best when it matters most. This wise and witty guide gives…

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